At General Gas Heating, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our website and services.
Information We Collect
We may collect the following types of information:
- Personal Information: When you use our services or contact us, we may collect personal information such as your name, email address, phone number, and postal address.
- Technical Information: We may collect technical information about your visit to our website, including your IP address, browser type, and operating system.
- Usage Information: We may collect information about how you use our website, such as the pages you visit and the links you click.
How We Use Your Information
We use your information for the following purposes:
- Service Delivery: To provide and manage our services, including booking appointments, responding to inquiries, and processing payments.
- Communication: To contact you with information about our services, updates, and promotions, if you have consented to receive such communications.
- Improvement: To improve our website and services by understanding how they are used and identifying areas for improvement.
- Compliance: To comply with legal obligations and protect our legal rights, including addressing any complaints or disputes.
Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with trusted service providers who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Your Rights
You have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete information.
- Deletion: You can request that we delete your personal information, subject to certain conditions.
- Objection: You can object to the processing of your personal information in certain circumstances.
- Withdrawal of Consent: If you have given consent for us to process your personal information, you can withdraw your consent at any time.
To exercise any of these rights, please contact us using the contact details provided below.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. You can choose to disable cookies through your browser settings; however, this may affect your ability to use some features of our website.
Third-Party Links
Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us.
